Articles
THE ROI OF CUSTOMER SERVICE EXCELLENCE IN SELF STORAGE By Jeremiah Boucher
Article
In today's competitive business landscape, customer service is not just a department; it's an ethos. For industries like self-storage, where
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THE RECESSION-RESISTANT NATURE OF SELF-STORAGE INVESTMENTS By Jeremiah Boucher
Article
Few asset classes have consistently demonstrated resilience during economic downturns as self-storage facilities have.
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THE PILLAR OF SUCCESS IN SELF-STORAGE FACILITIES: VALUING AND KEEPING EXCEPTIONAL MANAGERS By Frank Rolfe
Article
When it comes to the prosperity of a self-storage facility, no team member holds as much sway as a proficient manager. Unfortunately, some facility owners overlook the significance of not just having a good manager but
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KEY PERFORMANCE INDICATORS FOR SELF-STORAGE INVESTMENTS By Jeremiah Boucher
Article
Like any investment, it's essential to understand the key performance indicators (KPIs) for self-storage to maximize returns and manage risks effectively. This article will delve into some critical KPIs for self-storage investments
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TOP 10 TIPS FOR SMART SELF-STORAGE INVESTMENTS By Frank Rolfe
Article
As a savvy investor, you're always on the lookout for profitable opportunities. One such opportunity that has been gaining traction in recent years is investing in self-storage facilities. With more
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MASTERING THE ART OF SELF-STORAGE CONTRACT RENEGOTIATION By Frank Rolfe
Article
Entering into a self-storage contract typically relies on information provided by the seller. However, discovering undisclosed problems during due diligence can necessitate contract
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HOW LOW WILL THE SELLER GO? By Frank Rolfe
Article
When buying a self-storage property, you always want to get the best deal you can. And a big part of that is how low a price the seller will accept. Are there any signs of what direction that will go? How can you guess how low a seller will go?
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BROOKS BROTHERS OF SELF-STORAGE? By Frank Rolfe
Article
The CEO of Brooks Brothers – the renowned American clothier that has been a mainstay of men’s fashion for over a century – once said “we’re not good because we’re old, we’re old because we’re good”. That’s an interesting take on the relation between age and success. What’s the meaning of this quote and how does it relate to self-storage investing?
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HOW TO BENEFIT FROM THE STORAGE INDUSTRY BEING TURNED UPSIDE DOWN By Frank Rolfe
Article
The U.S. self-storage industry has been around for half a century, but it has probably not seen as much structural change in all those decades as it has since 2020.
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ANYONE WHO BOUGHT A SELF-STORAGE FACILITY AT A LOW CAP RATE IS IN BIG TROUBLE By Frank Rolfe
Article
We all heard about self-storage buyers who would buy properties in major markets at low cap rates in recent years – often at cap rates just slightly above interest rates.
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